Terms & conditions

Last updated: 10/03/2026

Welcome to Nawa. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to these Terms.

1. About us
Nawa is operated by Nawa Apparel Trading LLC, a company registered in Dubai, United Arab Emirates. Our website is available globally, and we ship internationally.


2. Eligibility
You must be at least 18 years old to make a purchase.
By placing an order, you confirm:

  • You are legally capable of entering a binding contract
  • All information provided is accurate

3. Products & Availability
We aim to display accurate product information, but:

  • Colors may vary slightly due to screens
  • Availability is not guaranteed
  • We may modify or discontinue products at any time

We reserve the right to correct any errors, inaccuracies, or omissions on the website at any time without prior notice.


Fit & Sizing
All sizing information provided on our website is intended as a general guide only. Fit may vary depending on body shape, fabric, and personal preference.

Measurements may vary slightly between styles and production batches. Model measurements and size references are for illustration purposes only.

We encourage customers to review our size guide carefully before placing an order. Choosing the correct size is the responsibility of the customer, and fit preference alone does not constitute a product defect.


4. Pricing
All prices are listed in AED or USD depending on your selected currency.

Prices may change without notice.

Promotions cannot be combined unless explicitly stated.


5. Payments
We accept:

  • Visa
  • Mastercard
  • Apple Pay
  • Google Pay

All payments are processed securely. Fraudulent transactions will be investigated.


6. Order Acceptance
Your order is accepted when:

  1. Payment is successfully processed
  2. You receive an email confirmation

We reserve the right to cancel or refuse any order.


7. Shipping & Delivery
We ship:

  • Locally within the UAE
  • Across the GCC
  • Internationally

Delivery times vary by country.

Delays may occur due to customs, logistics, or high-volume periods. International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in product or shipping prices.


8. Returns & Refunds
You may return eligible items within 14 days of delivery for refund.

Returned items must be:

  • Unworn
  • Unwashed
  • With all original tags
  • In resale-able condition

We do not accept returns for:

  • Items marked “Final Sale”
  • Items damaged due to misuseRefunds are issued once the item is inspected, within 3–5 business days after inspection.

Nothing in these Terms limits any consumer rights that cannot be excluded under applicable law.


9. Account & Security
You are responsible for:

  • Maintaining account confidentiality
  • Updating personal information
  • All activity under your login

We may suspend accounts for misuse, fraud, or violations. We reserve the right to terminate or restrict access to our website or services at our discretion, without notice, if these Terms are violated.


10. Intellectual Property
All content on the Nawa website, including designs, logos, images, patterns, text, and digital assets, is the exclusive property of Nawa.

Unauthorized use is prohibited.


11. Limitation of Liability
Nawa is not liable for:

  • Delays outside our control
  • Product misuse
  • Losses resulting from incorrect personal data
  • Technical website issues

Our maximum liability is limited to the purchase price of the item. Nawa shall not be liable for delays or failure to perform due to events beyond our reasonable control, including but not limited to acts of God, pandemics, strikes, customs delays, or logistics disruptions.


12. Prohibited Use
You may not:

  • Misuse the website
  • Attempt to hack or disrupt our platform
  • Resell, distribute, or commercially exploit Nawa products without prior written authorization

13. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.


14. Changes to Terms
We may update these Terms at any time.

Continued use of the website indicates acceptance of updated Terms.

For questions regarding these Terms, contact us at: hello@nawa.world